Jewellery Quarter, Birmingham & online
START LIVING YOUR LIFE WITH EXPERT COUNSELLING BIRMINGHAM AND ONLINE
Live availability · often this week · book & pay in minutes
Prefer to talk? Call 0121 679 6200
SUCCESS STORIES


Kay's Counselling
Find Your Match: Which Therapist Is Right for You?
We support survivors of abuse and trauma. We're not able to treat individuals who pose a risk of harm to others, whether verbal, behavioural, mental, or sexual. If this applies to you, please contact the Respect Phoneline (0808 802 4040) for concerns about your behaviour toward a partner or family member, the Stop It Now helpline (0808 1000 900) for concerns relating to children, or your GP.
QUESTION 1
Want to access our professional counselling services? You can be located anywhere across the world and have counselling with us online! We use zoom, WhatsApp and Facetime, let us know your preferred method and we’ll sort out the rest.
Prefer to see someone in person? Our offices are located in the Jewellery Quarter, Birmingham. Let us know you would like face to face therapy and we’ll sort out the rest.
We offer a reliable, confidential counselling, psychotherapy, clinical psychology and holistic service in the Jewellery Quarter, Birmingham. We also provide online therapy and EAP services to companies across the UK.
BOOK NOWKays Counselling · Jewellery Quarter, Birmingham
Reaching out for counselling is a big step, and it's normal to have questions first. Here are the ones we're asked most often. If anything you need isn't covered, we're only an email away.
We don't offer same-day bookings, but you don't usually have to wait long — we often have availability as early as this week. See this week's availability.
Book online in a few minutes. Our booking system shows live availability for every therapist over the next four weeks, so you can pick the day and time that suit you.
Every session lasts 50 minutes.
Yes — you can see your therapist in person at our Jewellery Quarter office, or by video call, whichever you're most comfortable with. If you've booked in person but would prefer to switch to a video call on the day, just let us know as early as possible so we can arrange it with your therapist.
Yes. You can book weekly or fortnightly appointments, depending on your therapist's availability.
Yes — Kay and Rob are able to offer one-off sessions.
Rob works with us on Saturdays, and some of our therapists offer sessions as late as 7pm. Exact times depend on availability, which you'll see in our online booking system.
We kindly ask that you book no more than three weeks ahead, so availability stays fair for everyone.
Fees depend on the therapist you choose and the type of therapy. Here's our full price list — all sessions are 50 minutes.
| Therapist | 1-to-1 | Couples | Family | Child (under 18) |
|---|---|---|---|---|
| Kay | £120 | £160 | — | — |
| Gemma | £95 | £130 | £180 | — |
| Jas | £95 | £130 | — | £95 |
| Rob | £60 | — | — | — |
| Pam | EMDR therapy — £125 | |||
Not sure who's right for you? See “Which therapist suits me?” below.
To secure your session we ask for full payment at the time of booking. The quickest way is to book online and pay securely as part of your booking. If you'd prefer, we can email you an invoice to pay, or take payment over the phone.
We're not able to hold sessions, as appointments are offered on a first-come, first-served basis. Your slot is confirmed once payment is made.
Please note that all first bookings are non-refundable and cannot be rescheduled. We'll always send your confirmation and intake forms by email so you know exactly what to expect.
Each of our therapists brings different experience and specialities. They all work in an integrative way, drawing on a range of therapy styles to suit you. Here's a snapshot of what each one works with:
Jas is currently offering video sessions only.
Take our short “Find Your Match” quiz and we'll point you towards the therapist whose specialities best match your needs. You can also read a short profile of each therapist on our website, then book online when you're ready.
We don't offer a pre-session consultation, but you can read about each therapist online to get a feel for them. Once you book, we'll send you a few short forms so your therapist has some background before your first session.
All of our therapists use an integrative approach, meaning they draw on a range of different therapy styles and tailor their work to you, rather than following a single fixed method.
We're on Vyse Street in Birmingham's Jewellery Quarter.
Yes — there's paid parking right outside the office.
To keep your session private and free of distractions, we ask that children who are old enough to follow what's being said aren't present. We'd always recommend arranging childcare where you can — but if that isn't possible, we can offer you a video call instead. If you'd like to bring a baby under one, just let us know and we'll check what's possible for you.
We don't provide interpreters, so if you need one we ask that you arrange to bring your own.
Counselling appointments are booked in advance, so if you're in crisis or having thoughts of suicide, please don't wait for a session. Reach out to your GP or one of the services below — they're there for you, day or night.
Ready to start? Book online in a few minutes. If you have a question first, call us or drop us a line and we'll get back to you.
Our clinic gives expert insight and tailored therapy unique to you and your needs
We’ve served thousands of individuals and couples just like you. We can help you to regain power in your life
We offer one to one therapy, where we work in your best interest, learn more about the different issues we can help you with.
Relationship Counselling offers you a safe environment to talk through your issues with the support of an experienced therapist.
Kay’s Counsellors have years of experience gained from volunteering and working in private practices. They are all registered, qualified and experienced in supporting you through your issues. We have a range of different therapists offering counselling, psychotherapy, clinical psychology and EMDR to deal with a variety of different issues. All of our counsellors are located in the Jewellery Quarter, Birmingham.
BOOK NOWGive us your details on the booking form and we’ll get in touch with you within one working day – alternatively, call us on 01216796200.
Admin team is available:
Appointments offered, during the day, evenings and weekends, we’re open 7 days a week!
Schedule your counselling session today. Courage always wins.
Appointments offered during the day, evenings and weekends. We’re open 7 days a week, in person in the Jewellery Quarter and online.
A reliable, confidential counselling, psychotherapy and holistic service in the Jewellery Quarter, Birmingham, with online therapy available across the UK and beyond.
Excludes Bank Holidays.
Open 7 days a weekCounselling is booked in advance and our inbox isn’t monitored out of hours. If you’re in crisis, call 999 or Samaritans on 116 123. Crisis support information
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